Frequently Asked Questions

Both. We can come to your office or teach your team live on Zoom, whichever works best. If most of your team is in person but one person needs to join remotely, let us know ahead of time and we'll send a Zoom link.

The annual OSHA course is 2 hours. Add Infection Control and it becomes a 3-hour session. Courses that include the California Dental Practice Act run 4 hours, and we also offer a 5-hour session covering OSHA, Infection Control and the Dental Practice Act together.

Now is a great time. Most offices book next year's date when they finish this year's training. Just tell us which day of the week works best for your team and whether you want in-person or Zoom.

We teach weekdays between 9am and 5pm, and Zoom sessions can start as early as 8:30am.

Yes. Every CALM membership trained in person includes a 1-hour walkthrough before your course. CALM Compliance Covered™ adds a written assessment and action plan, and CALM Compliance Complete™ includes a full assessment plus a mid-year follow-up visit. Walkthroughs are especially helpful when you open a new location or remodel, since a new space usually means updating your Exposure Control Plan, IIPP and Workplace Violence Prevention Plan.

Yes. Dental Ed is an approved provider with the Dental Board of California (RP3101) and AGD PACE (Provider ID #310218).

It depends on the course: OSHA (2 hours) earns 2 units. OSHA + Infection Control (3 hours) earns 3 units: 2 Infection Control and 1 OSHA. OSHA + California Dental Practice Act earns 2 OSHA and 2 Dental Practice Act units.

California license renewal requires both Infection Control and California Dental Practice Act units every renewal cycle. Many offices alternate, covering Infection Control one year and the Dental Practice Act the next, so licensed staff stay current on both.

After the training, each attendee completes a short course evaluation and their certificate is emailed to them directly. If your office prefers that certificates go to a manager, just tell us who your point of contact is.

Yes. We keep records of every course your office has taken. Email us with your name and office and we'll send a duplicate, which is handy when you need proof of the Dental Practice Act for an x-ray or other certification course.

They can take the same course on demand on our website: Infection Control or California Dental Practice Act. Make-up courses are included for CALM members. Send us their full name and email so we can record their completion with your office.

Unlicensed staff (for example, a sterilization technician) can join your ongoing in-office training with the rest of the team. Have them watch the new employee training video, document that they watched it, and confirm they're following your infection control and instrument processing protocols. The Dental Board of California also requires unlicensed clinical staff to complete an 8-hour Infection Control course.

Every new employee needs a completed new employee OSHA file. Email us and we'll send the current onboarding forms; your new hire should also watch the new employee training video.

Tell us who the new point of contact is. We'll update our records, send them the portal login and your Google Drive compliance folder, and make sure nothing falls through the cracks.

Yes. Every CALM membership includes calling or emailing our team anytime, so you always have someone to ask when a question comes up. CALM Compliance Covered™ and CALM Compliance Complete™ members also get faster responses and help if an inspector visits.

Go to dentaledinc.com/login. Your account is set up under your office email. If you haven't set a password yet, or your setup link expired, click "Forgot password?", enter that email, and use the reset link right away (it expires quickly). Check your spam folder if it doesn't arrive within a few minutes.

The current month's safety topic is in your portal, so you don't need to pick one. Review it with your team at your monthly meeting, have everyone sign the safety meeting log, and file the signed log in the Ongoing Training Records folder of your Google Drive binder. Cal/OSHA expects documented monthly safety meetings, not just annual training.

Yes. California SB 553 requires annual Workplace Violence Prevention training. Your team can complete ours on demand and earn CE, then review your office's Workplace Violence Prevention Plan together. Workplace Violence Prevention and HIPAA training are included in every CALM membership.

CDA usually releases the updated flip chart in the spring. Until it arrives, you can also post the OSHA posters your payroll company sends as an extra safeguard.

It depends on your setup: whether you use a pickup service or isolysers for sharps, and whether you have a pharmaceutical waste container. We confirm this for every office when we build your OSHA protocols so your manual matches what you actually do.

Only for offices more than 50 miles from Poway, CA. Within 50 miles, in-person and Zoom training are the same price; beyond that, we add a travel fee for in-person training.

After you book, we email a confirmation with a secure online payment link. If your office prefers an invoice, just ask. When two offices train together in one session, the second office receives a partner discount.

Every CALM Compliance System™ membership includes your annual live training with CE, a custom OSHA manual rewritten every year, on-demand HIPAA and Workplace Violence Prevention training, make-up courses for missed staff, a new-hire kit, monthly safety topics, and the ability to call or email us anytime. The tiers differ in how much we do for you:

Foundation™ ($2,400/year or $239/month): best for most offices.
Covered™ ($3,499/year or $349/month): adds a written assessment and action plan, a 45-minute mid-year Zoom check-in, same-day responses and help if you're inspected.
Complete™ ($5,000/year or $499/month): adds a 5-hour annual training (OSHA, Infection Control and Dental Practice Act), a full assessment, an in-person mid-year visit, priority support and hands-on help during an inspection.

Not sure which fits? Book a 15-minute call and we'll recommend the right tier for your office.

Your current program stays available through December 2026. At your office's 2027 renewal, you'll move to CALM Compliance Foundation™ at a special rate for existing clients, which you keep as long as your membership stays active. Compliance Foundation includes everything you have today, plus HIPAA training, on-demand make-up courses and a pre-course walkthrough.